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Employee & Labor Relations Manager

Country:  United States
Country/Region:  Un
City:  Westbrook
State/Province:  Maine


Career Opportunity


Sappi's Westbrook Mill near Portland, Maine is where the history of Sappi Fine Paper North America began in 1854 with the S. D. Warren Company and where the tradition of papermaking has an unshakable hold. It is the site of the first coated papermaking facility in the United States of America and the place where Sappi Fine Paper North America first developed its reputation for quality and innovation. The Westbrook Mill manufactures specialty coated papers used in a myriad of diverse applications, including the fashion, automotive, aerospace and flooring industries. Our faux-leather and natural textures can be seen in any shopping center around the world.


Position (job title):  Employee & Labor Relations Manager 

Department:  Human Resources 

Work Site:  Mill Westbrook 


We are seeking an experienced Senior Human Resources/Labor Relations professional to join our team at the Sappi Westbrook Mill. The right candidate will have demonstrated exceptional leadership and be a strategic thinker.  In this position, you will be responsible for a wide range of HR functions, including Labor Relations, Employee Relations, Employment, Benefits Administration, and other HR generalist activities. 

You will collaborate closely with Southern Maine HR sites and corporate HR, ensuring adherence to HR policies and procedures while providing support to both salaried and hourly employees. The ideal candidate will have a strong background in HR policies and procedures and labor and employee relations.  

The incumbent will play a pivotal role in promoting a positive work culture, resolving employee issues, and ensuring compliance with all applicable labor laws and regulations.  This role offers the opportunity for career advancement to the HR Manager, Southern Maine within 3-4 years.

Primary Responsibilities:


•    Serve as the point of contact for all employee relations matters, including investigations, conflict resolution, and disciplinary actions.
•    Partner with union representatives to address grievances and resolve labor disputes in a fair and timely manner.
•    Assist with the collective bargaining process, including contract negotiations, interpretation, and administration.
•    Collaborate with cross-functional teams to develop and implement HR programs and initiatives aimed at enhancing employee engagement and organizational effectiveness.
•    Ensure effective communication of HR policies and counsel supervisors/managers on employee issues.
•    Provide assistance to employees with HR-related questions and concerns.
•    Manage talent and recognition programs.
•    Create and post job postings, advertise on various platforms, and maintain recruiter relationships.
•    Conduct resume screening, testing, interviews, and facilitate the selection process for all types of employees.
•    Manage onboarding processes, including orientation and benefits enrollment.
•    Maintain applicant tracking system and handle termination paperwork and exit interviews.
•    Aid employees on benefits-related matters. 
•    Oversee Westbrook site annual Open Enrollment Process and compliance processes.
Education, Skills, and Knowledge Requirements:
•    Bachelor’s Degree
•    PHR/SPHR Certification Preferred
•    7-10 years of HR experience
•    Proficiency in Microsoft Office applications
•    Strong organizational, analytical, and communication skills
•    Knowledge of employment relations law and experience with collective bargaining 

Join our team and contribute to our commitment to excellence in HR management. Apply now and become a valued member of our organization!


Salary is determined by a number of factors including the value of the job to the organization, market forces, internal equity and skills brought to the job.

HR Contact for Questions: Lisa G Patterson 

Contact Information: 207-856-4615 , 

Sappi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Sappi complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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