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Human Resources Generalist

Country:  United States
Country/Region:  Un
City:  Westbrook
State/Province:  Maine


Career Opportunity


Sappi's Westbrook Mill near Portland, Maine is where the history of Sappi Fine Paper North America began in 1854 with the S. D. Warren Company and where the tradition of papermaking has an unshakable hold. It is the site of the first coated papermaking facility in the United States of America and the place where Sappi Fine Paper North America first developed its reputation for quality and innovation. The Westbrook Mill manufactures specialty coated papers used in a myriad of diverse applications, including the fashion, automotive, aerospace and flooring industries. Our faux-leather and natural textures can be seen in any shopping center around the world.


Position (job title):  Human Resources Generalist III/IV 

Department:  Human Resources 

Work Site:  Mill Westbrook 



We are seeking an experienced HR Generalist to join our team at the Westbrook Mill and Release Business. In this role, you will be responsible for a wide array of HR functions including Employment, Employee Relations, Labor Relations, HRIS, and Benefits Administration. You will collaborate closely with Southern Maine HR sites and corporate HR, ensuring adherence to HR policies and procedures while providing support to both salaried and hourly employees. This position requires handling highly sensitive and confidential information with professionalism and discretion.





  • Create and post job postings, advertise on various platforms, and maintain recruiter relationships.
  • Conduct resume screening, testing, interviews, and facilitate the selection process for all types of employees.
  • Manage onboarding processes, including orientation and benefits enrollment.
  • Maintain applicant tracking system and handle termination paperwork and exit interviews.


Employee Relations:

  • Ensure effective communication of HR policies and counsel supervisors/managers on employee issues.
  • Provide assistance to employees with HR-related queries and concerns.
  • Manage talent and recognition programs.


Labor Relations:

  • Provide support in labor relations activities such as grievance investigation and data collection for negotiations.
  • Interpret contract language and advise on consistency and accuracy.



  • Develop and run reports on various HR metrics on a regular and ad-hoc basis.


Benefits Administration:

  • Collaborate with Corporate Benefits on projects and provide assistance to employees on benefits-related matters.
  • Manage annual Open Enrollment Process and oversee compliance processes.



  • Update and maintain HR website and manage vendor relationships.
  • Handle administrative tasks such as creating POs and maintaining personnel files.


Education, Skills, and Knowledge Requirements:

  • Bachelor’s Degree
  • PHR/SPHR Certification Preferred
  • 5-7 years of HR experience
  • Proficiency in Microsoft Office applications
  • Strong organizational, analytical, and communication skills
  • Knowledge of employment relations law and experience with collective bargaining preferred


Join our team and contribute to our commitment to excellence in HR management. Apply now and become a valued member of our organization!


Salary is determined by a number of factors including the value of the job to the organization, market forces, internal equity and skills brought to the job.

HR Contact for Questions: Lisa G Patterson 

Contact Information: 207-856-4615 , 

Sappi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Sappi complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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